Case Studies / Portfolio
Public-safe snapshots of the kind of problems Sarah solves.
These examples are rewritten for a public website. They avoid private links, internal systems, confidential documents and unnecessary client detail.
Education and care services
Brand Confidence and Communications Reset
Rebuilt brand foundations and communication systems for a growing multi-site service organisation navigating change.
- Focus
- Brand strategy, Audience and message architecture, Communication systems
- Outcome
- A practical brand system spanning positioning, narrative, values, voice, key messages, visual guidelines and recurring communication templates.
Mining and industrial services
Mining Parts Market Entry and Content System
Built an integrated go-to-market system for a technical B2B offer, connecting expert product content with web, print, trade media and sales follow-up.
- Focus
- Go-to-market strategy, Technical product content, Campaign and sales systems
- Outcome
- A clearer, credibility-led market position and a reusable set of customer-facing assets designed to support qualified enquiries and sales conversations.
Local government, events and tourism
Regional Place Branding and Visitor Economy Promotion
Built regional promotion programs that connected destination strategy, campaigns, events, digital channels, media and industry capability.
- Focus
- Regional brand strategy, Destination and event marketing, Industry engagement
- Outcome
- Award-recognised campaign work in Rockhampton and reported gains in campaign performance, shoulder-season bookings and digital engagement on the Granite Belt.
Government and tourism
Tourism NT Brand Review
Managed Tourism NT's largest destination brand review in 25 years, from research and market testing through to creative governance and launch.
- Focus
- Brand strategy and research, Agency and stakeholder leadership, Launch governance
- Outcome
- A refreshed destination brand aligned with the Territory Masterbrand, launched with clearer governance, guidance and content systems.