Case Studies / Portfolio

Public-safe snapshots of the kind of problems Sarah solves.

These examples are rewritten for a public website. They avoid private links, internal systems, confidential documents and unnecessary client detail.

Education and care services

Brand Confidence and Communications Reset

Rebuilt brand foundations and communication systems for a growing multi-site service organisation navigating change.

Focus
Brand strategy, Audience and message architecture, Communication systems
Outcome
A practical brand system spanning positioning, narrative, values, voice, key messages, visual guidelines and recurring communication templates.

Mining and industrial services

Mining Parts Market Entry and Content System

Built an integrated go-to-market system for a technical B2B offer, connecting expert product content with web, print, trade media and sales follow-up.

Focus
Go-to-market strategy, Technical product content, Campaign and sales systems
Outcome
A clearer, credibility-led market position and a reusable set of customer-facing assets designed to support qualified enquiries and sales conversations.

Local government, events and tourism

Regional Place Branding and Visitor Economy Promotion

Built regional promotion programs that connected destination strategy, campaigns, events, digital channels, media and industry capability.

Focus
Regional brand strategy, Destination and event marketing, Industry engagement
Outcome
Award-recognised campaign work in Rockhampton and reported gains in campaign performance, shoulder-season bookings and digital engagement on the Granite Belt.

Government and tourism

Tourism NT Brand Review

Managed Tourism NT's largest destination brand review in 25 years, from research and market testing through to creative governance and launch.

Focus
Brand strategy and research, Agency and stakeholder leadership, Launch governance
Outcome
A refreshed destination brand aligned with the Territory Masterbrand, launched with clearer governance, guidance and content systems.

Content note

These snapshots were checked against Sarah's career records, relevant SharePoint archive material and public references. Private correspondence, budgets, personal information and confidential client detail have been deliberately excluded.